MelBet Terms and Conditions in India
These terms and conditions set out the legal rules for using the official Melbet website and Melbet mobile application from India. By completing registration, accessing your account, placing any bet, or using any betting services, you agree to be bound by these rules. The terms apply to all bets, games, bonuses, and transactions carried out from India, subject to local laws. You must read these terms before using the platform and stop using the services if you do not accept any part of them.
General terms for using your betting account in India
These general terms govern your registration, access, and use of your betting account as an India-based user. By creating an account and placing bets, you confirm that you have read, understood, and accepted these conditions, including rules on eligibility, fair use of services, and content protection. The platform may change these terms, odds display, or available services at any time to comply with legal obligations or improve integrity, and continued use means acceptance of such changes. Liability is limited in accordance with applicable laws, and you are responsible for the security and lawful use of your account and payment instruments.
- You confirm you are at least 18 years old and that betting is allowed in your place of residence under India law or local state law.
- You may hold only one active account; duplicate accounts may be merged, suspended, or closed, and related bets or bonuses may be cancelled.
- During registration you must provide accurate, current, and complete information and keep it updated at all times.
- You are responsible for keeping your login details confidential and for all activity carried out through your account until you notify support of any suspected unauthorised use.
- The platform may modify, suspend, or terminate any event, market, service, or bonus and may change odds or rules where required for technical or legal reasons.
- Intellectual property rights in all content, odds, data, logos, and software remain reserved, and you may use them only for personal, non-commercial betting.
- Any attempt to manipulate odds, exploit technical errors, use automated tools, or abuse bonuses may result in bet cancellation and account restrictions.
- Your use of the services must comply with India law, including state restrictions; betting from a restricted jurisdiction is not allowed.
- To the extent permitted by law, liability for losses arising from interruptions, delays, or errors in services is limited to the amount of the relevant stake or the amount in your account, whichever is lower.
- If any part of these terms is found invalid under applicable law, the remaining provisions stay in full force and effect.
General betting rules for placing bets on events
These general betting rules apply to all bets placed on sports, live events, esports, virtuals, and other betting markets accessible in India. Only verified users who meet age and legal requirements may place a bet using funds from their account balance or valid bonus funds. Bets are accepted once confirmed on the server, subject to the posted odds and specific rules of the relevant event or market. The platform may limit stakes, adjust or void bets in cases of error, unlawful activity, force majeure, or breach of these terms.
- Bets may be placed only by logged-in users using their own account; third-party betting or account sharing is not permitted.
- A bet is considered accepted once it appears in the bet history as "accepted" or "placed", based on server time, not local device time.
- Minimum and maximum stake limits apply per event, market, and bet type; limits may differ for pre-match and live betting.
- The platform may set individual stake limits or refuse bets for reasons including risk management, integrity concerns, or technical issues.
- Settlement of bets is based on the official result of the event as confirmed by the relevant governing body or reliable data source.
- If an event is cancelled, abandoned, or postponed beyond the period stated in the sport-specific rules, bets may be void or settled according to those rules.
- In case of obvious odds errors, incorrect market listings, or technical failures, affected bets may be corrected or settled as void, regardless of whether they are winning or losing.
- Use of inside information, match-fixing, betting syndicates, or unfair strategies is forbidden and may result in cancellation of bets and account closure.
- Cash-out, where offered, is an additional feature and not guaranteed; requests may be accepted or rejected depending on odds, market status, and technical availability.
- Bonuses used for betting are subject to separate bonus rules and wagering requirements, which may affect the withdrawal of winnings.
Payment rules for deposits, withdrawals, and account balance
These payment rules govern how deposits are credited, how withdrawals are processed, and how your balance is maintained for users in India. By using any payment method, you confirm that you are the lawful holder of the instrument and that funds do not originate from any illegal source under India law. Payment methods, limits, and processing times may differ depending on the provider, currency, and your verification status. Transactions may be delayed, cancelled, or reversed to comply with fraud prevention, KYC, and anti-money laundering requirements.
- Deposits may be made only from payment instruments (cards, wallets, bank accounts, UPI, or others) registered in your own name.
- A minimum and maximum amount applies per deposit and withdrawal; limits depend on the chosen payment method and your account status.
- Deposited funds are normally credited once the payment provider confirms the transaction; some methods may involve additional waiting time.
- Before a first withdrawal, and at any later time, you may be required to complete KYC verification by providing valid identity, address, and payment method proofs.
- The platform may charge fees or pass on third-party costs for certain transactions; any such fees are shown at the payment step where possible.
- Withdrawals are usually processed to the same payment method used for deposits, where technically and legally possible; alternative methods may be requested if required.
- The platform may delay or hold withdrawals to complete security checks, confirm bonus wagering, or investigate suspicious activity or chargebacks.
- If a payment is reversed, refunded, or charged back, the platform may deduct the relevant amount from your balance and cancel related bets or bonuses.
- Currency exchange, if applicable, is based on rates used by the payment provider; you bear any resulting conversion costs or fluctuations.
- The platform may freeze or close your account, and block or report funds, where it is required to comply with court orders, regulatory notices, or India law.
Responsible gambling and safe use of betting services
Responsible gambling is an essential part of how the betting services are provided to users in India. Gambling is a form of paid entertainment and must not be treated as a source of regular income or as a way to solve financial problems. You should bet only what you can afford to lose and monitor your activity to avoid loss of control, financial stress, or negative impact on your family or work life. Tools such as deposit limits, betting limits, time-outs, and long-term self-exclusion are offered so that you can manage your gambling behaviour in line with your personal risk level. You are encouraged to read available guidance, use self-assessment checks, and contact support if you feel your betting habits are becoming harmful. In serious cases, professional counselling or clinical support may be required, and you should seek help without delay.
Support and information resources in India may include:
- National Institute of Mental Health and Neurosciences (NIMHANS) Centre for Well Being
- Local psychiatrists and clinical psychologists specialising in addiction treatment
- State-run mental health helplines and district hospital counselling centres
- Non-government organisations focused on mental health and addiction support
- Online counselling platforms that provide access to licensed India-based therapists
Anti-money laundering obligations for India users
The platform follows strict anti-money laundering and counter-terrorism financing standards applicable to services offered to users in India. These measures aim to prevent the betting account from being used to conceal the origin of funds, to move funds for unlawful purposes, or to facilitate terrorism financing. Before providing full access to deposits, withdrawals, or bonuses, you may be required to complete Know Your Customer (KYC) checks, which include verification of identity, age, address, and payment methods. Transactions may be monitored on an ongoing basis to identify unusual patterns, large or rapid movements of funds, or behaviour that appears inconsistent with your profile. In such cases, the platform may ask you for additional information or documents about the source of funds and your occupation or business activity. Breach of AML rules, failure to provide requested information, or reasonable suspicion of illegal activity may result in temporary restrictions, freezing of funds, reporting to competent authorities, or permanent closure of your account.
Privacy policy and protection of your personal data in India
This privacy section explains how personal data of users in India is collected, stored, and used when you access the betting services, place bets, or claim a bonus. Information collected may include identity details provided during registration, contact information, payment and transaction records, login and device data, betting history, and communication logs with customer support. Your data is used to operate and improve the services, process bets and payments, apply bonuses, prevent fraud, carry out KYC and AML checks, and comply with India legal and regulatory duties. Technical and organisational safeguards are applied to protect your information against unauthorised access, loss, alteration, or disclosure, in line with reasonable industry standards. Personal data may be shared with trusted processors such as payment providers, identity verification partners, and IT service suppliers, under strict data protection obligations. Transfers of data outside India, where they occur, are handled under lawful transfer mechanisms and only for purposes described in this policy. You have rights under applicable law to access, correct, or request deletion of certain personal data, and to object to some types of processing, subject to legal retention requirements. Requests to exercise these rights can be made through customer support, and responses will be provided within a reasonable time frame in accordance with India legal requirements.
Security of your betting account and data
Platform security measures are designed to safeguard your account, bets, and personal information against unauthorised access and misuse. The operator applies technical protections and internal controls that aim to maintain confidentiality, integrity, and availability of data for users in India.
- Use of industry-standard encryption protocols to protect data transmitted between your device and the platform
- Secure storage of passwords using modern hashing techniques and strict access control policies
- Optional additional authentication steps, such as verification codes or device checks, to increase account protection
- Continuous monitoring of system activity to detect abnormal behaviour, fraud attempts, or attacks
- Regular security audits, updates, and patching of server and application software
- Segregation of duties and restricted access to critical systems for authorised personnel only
- Automatic time-out or session expiry after periods of inactivity to reduce the risk of unauthorised use on shared devices
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