MelBet KYC and AML Policy in India

KYC and AML controls are applied to verify the identity of each account holder, prevent fraud and abuse, and reduce the risk of financial crime and suspicious activity on the platform. These procedures support regulatory requirements in India and contribute to a safe and transparent betting environment.

The platform aims to provide the following guarantees:

• Fair play for all users, without manipulation or unfair advantage
• User safety through robust identity check and document submission processes
• Transparency in how accounts are verified and how transactions are handled
• Compliance with applicable AML, CTF and KYC regulatory requirements
• Account protection through strict access controls and payment checks
• Responsible gaming supported by accurate personal data and verified identities

Every new user must complete KYC and ID verification before full access to betting, withdrawals or certain features is provided. Additional identity check steps may be required at any time to confirm personal data or to review suspicious activity.

During KYC, the platform may request the following categories of documents:

• Government-issued photo identity proof, such as a passport, voter ID, Aadhaar card or driving licence
• Proof of residential address, such as a utility bill, bank statement or official government letter showing the address
• Confirmation of ownership of the payment method used for deposits and withdrawals, such as a bank statement, card copy with masked digits, UPI or wallet details in the user’s name
• Any other documentation that may be reasonably required to confirm the account holder’s identity or source of funds under applicable regulatory requirements

AML controls are implemented to prevent use of the platform for money laundering, terrorist financing, fraud or other illegal activity. These security measures are designed to detect suspicious activity and to ensure that all users transact in line with applicable laws and reporting obligations.

Key AML and transaction monitoring measures include:

• Ongoing monitoring of deposits, bets, withdrawals and other transactions for unusual or high-risk patterns
• Automated detection rules that flag behaviour inconsistent with normal gaming or betting activity
• Enhanced due diligence for high-risk users, high-value accounts or complex transactions, including additional ID verification and document submission
• Manual reviews of large, frequent or unusual transfers, including checks on source of funds and purpose of transactions
• Risk scoring of accounts and transactions, based on parameters such as geography, payment methods and betting behaviour
• Screening of users against applicable sanctions lists, politically exposed person (PEP) lists and adverse media sources, in line with regulatory requirements
• Reporting of suspicious activity and transactions to competent authorities where required by law, as part of formal reporting obligations

Certain activities are strictly prohibited to support KYC and AML objectives, protect personal data, and ensure fair play and account protection. Any attempt to bypass identity check procedures or misuse the platform for unlawful purposes is treated as a serious breach.

Prohibited activities include, but are not limited to:

• Creating or using multiple accounts by the same individual, including accounts opened in other persons’ names
• Submitting forged, altered, invalid or stolen identity or address documents during KYC or ID verification
• Using the platform for money laundering, layering of funds, circulation of criminal proceeds or any other financial crime
• Manipulating systems, odds or games, using bots or automated tools, or engaging in other behaviour that compromises fair play
• Sharing, selling or transferring account access, login details or control of the account holder’s profile to any third party
• Funding or withdrawing through payment instruments or bank accounts not held in the same name as the verified account holder
• Providing false personal data or misrepresenting identity, source of funds or beneficial ownership of the account

Breach of this AML and KYC policy, refusal to complete ID verification, or involvement in suspicious activity may lead to immediate enforcement actions. These measures are applied to meet legal and regulatory requirements and to protect user safety and the integrity of the platform.

Consequences of non-compliance may include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Every user is responsible for providing accurate, complete and up-to-date personal data during registration and throughout the life of the account. Users must complete KYC and ID verification within the timeframes communicated, and promptly respond to any request for additional documents or information required for identity check or transaction monitoring. Payment methods used on the platform must belong to the same person whose name appears on the registered account, and documentary proof of ownership may be requested at any time. Users are expected to review their account activity regularly, maintain secure access credentials and immediately report any suspicious activity, unauthorised access or errors to customer support. Responsible gaming, safe use of funds and cooperation during compliance reviews are core user obligations under this policy.

The platform is committed to fair play and transparency in all gaming and betting operations, in order to maintain a safe environment for every verified account holder. AML and KYC security measures are integrated into daily operations so that personal data, funds and account access are managed responsibly under Indian regulatory expectations.

The following principles guide this approach:

• Adherence to recognised KYC, ID verification and AML standards for identity check and account monitoring
• Confidentiality and protection of personal data, documents and transaction records in line with applicable data protection norms
• Continuous monitoring for suspicious activity and timely escalation when potential financial crime risks are identified
• Prevention of manipulation, collusion, cheating, bonus abuse and other practices that undermine fair play
• Dedicated user support for questions related to document submission, account protection and safety concerns
• Shared responsibility, where both the platform and users cooperate to meet AML, CTF and responsible gaming objectives
• Equal and consistent conditions for all users, including uniform application of KYC, AML and account security rules regardless of betting volume or status